Return Policy

You have the right to return the products you bought and ask for their replacement in case the proven products were delivered to us through proven fault or products damaged during transport, with poor packaging, etc., as well as in case there was problem or defect in the product covered by the warranty. In these cases there is the possibility of returning the product within 10 working days from the day of delivery. The return and replacement can be done having informed the same day or the next working day, either by phone or through the return form and with the product accompanied by all the necessary documents proving the transaction (retail receipt, invoice, delivery note), as well as also the product has not been used and is in its original packaging.